Effective Date of Current Policy: March 1, 2015

OVERVIEW
Welcome to Studio Grand’s Privacy Policy. Our Privacy Policy is designed to help you understand how we use and protect the personal information you decide to share with us. This Privacy Policy applies to all users of studiograndoakland.org ("Website"), our products and services, and to any information provided to Studio Grand. This Privacy Policy does not pertain to information collected by third parties. Studio Grand cannot and does not assume responsibility for the policies, practices, and actions of such third parties. You are welcome to use as much of Studio Grand‘s website without providing any personally identifiable information to us.
Please read our Privacy Policy ("Policy") carefully. We will not share your personal information other than as described below. Studio Grand reserves the right to change, modify, add, or remove provisions of its Policy. By using or accessing Studio Grand, you are accepting the practices described in this Policy without limitation, qualification, or change and do so at your own risk. If at any time you do not accept all the terms and conditions contained within this Policy, do not access Studio Grand‘s Website or use any of the products or services Studio Grand provides.

THE INFORMATION WE COLLECT
Studio Grand is hosted by Squarespace (www.squarespace.com). There are two types of information Squarespace collects, personal information and non-personal information. Personal information is information that identifies you such as your name and email address. Non-personal information does not identify you personally, but gives us information about your computer and about your activities on our site such as your IP address, browser type, the date and time you access the site, the website that referred you to our site, and etc.

Personal Information
You may use many features of Studio Grand‘s website without providing any personal information. However, in order to take advantage of all the services and products Studio Grand‘s Website provides, it may be necessary to furnish your personal information such as, but not limited to, your: name, postal address, telephone number, fax number, geographic location, email address, age, gender, birth date, credit or debit card number or other payment account number and the applicable expiration date(s), purchasing history and other identification and contact information. In addition, you may also be providing personal information when you submit comments on this Website. Studio Grand collects persona information when you voluntarily provide it.
It is possible to use many features of the Website without providing Studio Grand with any personal information. However, in order to be able to use all of the opportunities, advantages or features of this Website, you may be required to provide Studio Grand with your personal information.
On occasion, Studio Grand may ask you some questions about yourself (such as your interests and activities, your age, etc.) so we know how to best serve you and to help ensure you are maximizing the products and services Studio Grand offers. However, you are under no obligation to answer these questions.

Studio Grand uses Squarespace and it’s third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy.

Non-Personal Information
When accessing web pages on Studio Grand’s Website, Squarespace may log your IP address, access URL, time of access, geographic location, browser type, and referral URL in order to provide Squarespace with internal information regarding site traffic statistics. This information may also be used to identify users who are using the service for spam or other activity that is deemed in conflict with Squarespace’s Terms of Service. Otherwise, this information is used in the aggregate, and is never linked back to any personally identifiable information.

PROTECTING YOUR INFORMATION
We realize you value your information and so do we. Squarespace has given us tools that may ask you to optionally enter your email address when making comments on our website, or contacting us through our website. Since Studio Grand can manipulate the HTML code on our site directly, there are opportunities available for a malicious user to inject code that would log your information before it reaches our system. In addition, once in our system, Studio Grand will have the opportunity to review and modify any information entered into our website.

Squarespace uses the services of Peer1 Hosting for the Website and for Squarespace managed websites. Personal information hosted by or through Squarespace is subject to Peer1 Hosting’s privacy policy which may or may not contain terms as protective as this privacy policy. A copy of Peer1 Hosting’s privacy policy is available here. Squarespace uses third party payment processors to assist it in processing your personally identifiable payment information securely. Such third party processors’ use of your personal information is governed by their respective privacy policies which may or may not contain privacy protections as protective as this privacy policy. Payments are currently processed and managed using the third party vendors below. We will inform you which payment processors are used when processing your payments. 

HOW STUDIO GRAND SHARES YOUR INFORMATION
Except as otherwise stated in this Policy, we do not sell, trade, or rent your personally identifiable information collected on our Website to others. The information collected by our Website is used to process orders, to keep you informed about any changes, to notify you of upcoming shows, performances, appearances, events, special events, classes, or other similar artistic showcases ("Events"), products, services, or special offers that may be of interest to you, to keep you informed of the latest on your favorite artists, and for statistical purposes for improving our Website. We will disclose your personally identifiable information to third parties for tracking purposes, to charge your credit card, improve the functionality of our Website, customize our marketing efforts with you and perform statistical and data analyses, deliver your order and deliver promotional emails to you from us. These third parties may not use your personally identifiable information other than to provide the services requested by us. For example, we must release your credit card number to confirm payment and release your mailing address information to the delivery service to deliver products that you ordered. 

Other Situations. Studio Grand may also access and disclose your personal information as needed to: (1) comply with applicable laws; (2) respond to governmental inquiries or requests; (3) comply with valid legal process; (4) protect the rights, privacy, safety or property of Studio Grand, Studio Grand‘s Website visitors or the public; (5) permit us to pursue available remedies or limit the damages that we may sustain.

Studio Grand reserves the right to transfer any and all information that we collect from users of the Website to a third party in the event of any reorganization, merger, sale, joint venture, assignment, transfer or other disposition of all or any portion of Studio Grand‘s business, assets or stock (including without limitation in connection with any bankruptcy or similar proceedings). However, the use of this information by any successor entity would still be governed by the terms of this Policy, as amended from time to time, including any amendment after such transaction, and you will continue to have the right to opt out of sharing your information with third parties.
In certain circumstances under California law, customers are entitled to certain information regarding any personally identifiable information (as defined by certain California laws) we may share with direct marketing companies. Personally identifiable information generally is defined under California law as information that identifies specifics about an individual and can be used to identify, contact, or locate an individual including that individual's name, mailing address, telephone number, mobile phone number, email address and other identification and contact information. In addition, under California Civil Code Section 1789.3, California website users are entitled to the following specific consumer rights notice: The Complaint Assistance Unit of the Division of Consumer Services of the California Department of Consumer Affairs may be contacted in writing at 1625 North Market Blvd., Sacramento, CA 95834, or by telephone at (916) 445-1254 or (800) 952-5210.

THIRD PARTY USE OF YOUR INFORMATION
There are a number of places on our Website where you may click on a link to access other websites that don‘t operate under this Policy. For example, if you click on an advertisement on our Website, you may be taken to a website that we don‘t control. These third-party websites may independently solicit and collect information, including personal information, from you. Importantly, these third parties will have their own privacy policies describing how they use and disclose your personal information. Those policies will govern the use, handling and disclosure of your personal information once you or we have shared it with those third parties. We are not responsible for the policies or practices of third parties. These other sites may send their own cookies or clear GIFs to users, collect data or solicit personally identifiable information. Additionally, other companies which place advertising on our Website may collect information about you when you view or click on their advertising through the use of cookies or clear GIFs. We cannot control this collection of information. You should contact these advertisers directly if you have any questions about their use of the information that they collect. If you want to learn more about other entities‘ privacy practices, please review the websites of those third parties. Privacy policies are typically located at the bottom of the webpage you are visiting. If you have any questions about how a third party handles personal information, please contact that third party directly.

BLOGS, BULLETIN BOARDS, REVIEWS AND CHAT ROOMS
We may provide areas on our website where you can post information about yourself, communicate with others, post reviews or upload content (e.g. pictures, videos, audio files, etc.). Such postings are governed by our Terms of Service, so be sure to review them before posting. In addition, keep in mind that postings may appear on other websites or when searches are conducted on search engines on the subject of your posting.
Also, whenever you disclose personal information publicly (such as on publicly viewable web pages), that information becomes public and can be collected and used by others. For example, if you post your email address, you may receive unsolicited email messages. We can‘t control who reads your posting or what others may do with information you voluntarily post, so we encourage you to use your discretion with respect to posting personal information.

NEWSLETTERS
When you complete the ticket purchase for a show, you will be automatically enrolled in Studio Grand’s newsletter. 

JOB APPLICANTS
If you apply for a position with Studio Grand and submit your personal information through our Website, the information you submit will be used only in connection with considering and acting upon your application. We may retain your personal information for a period of time, but only for the purpose of considering your application for current or future available positions.
If you apply for a position with Studio Grand and are directed to a third-party site (for example, a third-party site specializing in job postings, such as Monster.com). Any personal information you provide will be collected by such third party. Studio Grand has no control over, and are not responsible or liable for, such third party's use of your personal information. Please consult such third party's privacy policy for information regarding their privacy practices.
The third party collecting your personal information will share such information with TuneStub so TuneStub can review your information and, if applicable, respond to your query or job application. Please note TuneStub has no obligation to respond to all queries or job applications submitted. Any personal information TuneStub receives from such third party will be treated in accordance with this Policy.

USE OF THIS WEBSITE BY CHILDREN
The Children's Online Privacy Protection Act took effect on April 21, 2000, and imposes certain requirements on websites directed toward children under 13 that collect information on those children, or on websites that know they are collecting personally identifiable information from children under the age of 13. It currently is our policy not to collect personally identifiable information from any person under 13. If Studio Grand determines it has collected personal information of children under the age of 13, Studio Grand will immediately delete such information and any accounts believed to be held by children under 13.

CONTACTING STUDIO GRAND REGARDING THIS WEBSITE
If you have any questions concerning this Policy, you may send them by email to info@studiograndoakland.org. Please note that email communications will not necessarily be secure; accordingly you should not include credit card information or other sensitive information in your email correspondence with us. You must send any official correspondence via postal mail to: Studio Grand, 3234 Grand Avenue, Oakland, CA 94610.

USE OF THIS WEBSITE OUTSIDE THE UNITED STATES
This Privacy Policy covers the collection of information on our Website from U.S. residents. If you are visiting our Website from outside the United States, please be aware that your information may be transferred to, stored, and processed in the United States where our servers are located and our central database is operated. U.S. data protection and other laws may not be as comprehensive as those in your country. Please be assured that we take steps to ensure that your privacy is protected.

CHANGES TO THIS PRIVACY POLICY
We will occasionally update this Policy to reflect changes in our practices and services. When we post changes to this Policy, we will revise the "last updated" date at the top of this Policy. If we make any material changes in the way we collect, use, and/or share your personal information, we will notify you by sending an e-mail to the e-mail address you most recently provided us in your account, and/or by prominently posting notice of the changes on our Website. We recommend that you check our Website from time to time to remain updated as to any changes in our Policy or any other policies. Thank you for using Studio Grand!